I find it hard to comment on Vienna. I have spent a lot of time in this city and I know it quite well.
Let me tell you a story:
Some years ago I was travelling in a tram numbered with O through the third quarter, which is relatively central. For the sake of simplicity we used to call it the zero tram. At one point, a dolled up Austrian elderly lady with blue hair, a Viennese old timer, that is, got on the tram. The other travellers on the tram were a colourful bunch of various nations and it was obvious that most of them were from another continent. The lady asked the gentleman next
to her about some stop, but there was no answer. Slowly, propped on her walking-stick, she passed through the whole tram asking this question to people of various nations and cultures. The answers spanned from shrugged shoulders through broken English to the classic reply „I don't understand“ or „I am not from here“. There was not a single man to direct her, and there were many people. In the end, as if she had read my mind, the old lady came to me and said in a bitter voice: „I am a foreigner in my own capital city“ and just got off at the next stop.